Surgeries - By Appointment

To make an appointment please phone or call at the surgery between 8.30 am and 5:45pm Monday is generally the busiest day and arranging routine appointments on other days is usually easier. We would also request that appointments before 9am and after 5pm should be kept for those who are unable to attend during the middle part of the day.

You may also book appointments online.  Please contact the surgery to register for this service.

Urgent Appointments

If you feel you need to be seen urgently it is better to telephone to arrange an appointment rather than drop in at the surgery. Some conditions can wait a little while, so please be patient if a doctor is not available at a time which suits you.

Extended Hours

We offer appointments between 6.30 pm and 8.00 pm on Monday evenings each week.  We also offer early morning appointments between 7.00 am and 8.00 am on Wednesdays.

Text Messaging

80% of missed appointments are due to forgetfulness or patients simply feeling better.  Missed appointments increase waiting times for all our patients.  To help improve our patient services, we will send you a FREE reminder via text before your appointment.  Should you no longer need your appointment; early cancellation will enable us to provide care to another patient.  It couldn't be easier to register - just please let us know your mobile telephone number.  Details provided will be used solely for general contact purposes and will not be passed onto third parties.  Please do not forget to inform us when your details change.

Home Visits

Please phone 01752 842281 and choose OPTION 3 between 8:30am and 10am unless an emergency. Home visits are really only for the housebound and seriously ill. Seeing a patient at the surgery has the advantage of better examination arrangements and treatment facilities.

We are able to see a greater number of patients at the surgery in the time it takes to do a visit so it is a much more efficient use of time. If you cannot manage the trip under your own steam there is usually someone around with a car who can help you, a taxi is an alternative.

Please give as much detail of the problem to the practice nurse or receptionist who will take your call before passing the information on to the doctor. The doctor will then decide whether a visit is necessary and make the appropriate arrangements.

Speaking to your Doctor on the Phone

If you would like to speak to your Doctor on the telephone please phone Reception on 01752 842281 and we will take your details and telephone number and the Doctor will phone you back. 

Alternatively, you can complete an Online Consultation where the doctor will get back to you before the end of the next working day.  Click Here to access.

Statistics from our first few days............

eConsultations recorded for week ending 17^th June

Please contact the surgery on 01752 842281 with your name, address and contact details or use our booking enquiry form.  Appointments are 30 to 50 minutes.

The fee charged is paid during the consultation:

• ENG1 - £80.00
• ML5 - £55.00
• Drug and Alcohol screen with ENG (45 min appointment £35.00 arrangement and £72.00 lab fee) - Total £187.00
• Danish Medical & ENG1 - duration 45 minutes - £80.00 + £15.00 = £95.00
• Danish Medical - duration 30 minutes - £80.00

Please avoid exposure to loud noises for 16 hours prior to the appointment.

Please bring:

1. A discharge book, passport or other certified photographic proof of identity and a driving licence.
2. The old or current ENG1 - a new one cannot be issued without this.
3. Spectacles or contact lenses if worn, plus spares. Those who wear contact lenses should not wear them on the day of the examination as they will need to remove them while they are tested.
4. Any medications.
5. Recent letters or discharge notes which relate to medical treatment since the last medical examination.
6. A dental examination forms part of the medical and you will have needed to have visited a dentist within the last year or are advised to do so.

Should the examination require an interpreter please bring them with you. On arrival please report to reception and complete the ENG2 form. You will be given a urine pot - you will not need to produce a sample until you have seen the doctor.

We do not do wind turbine examinations - please look at the MCA website or contact Dr Gaston at St Levan Surgery.