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Noticeboard

NEWS RELEASE

August 2018

In July 298 patients failed to attend their appointments resulting in over 66 hours of wasted surgery time.  Please ring and cancel your appointment if you are not able to come to the surgery, so your appointment can be used by someone else.

July 2018

Patient Information Evening - if you were unable to attend, please click here for the presentation.

Be Clear on Cancer – for more details click here.

New Musculoskeletal Physiotherapy Clinic starting soon.

June 2018

PLEASE BE AWARE THERE ARE BUILDING WORKS CURRENTLY UNDERWAY AT THE HEALTH CENTRE.  WE APOLOGISE FOR ANY INCONVENIENCE.

Online Consultations

From Wednesday 13th June you will be able to consult with the surgery online, avoiding telephone calls, delays in getting an appointment and receive a prompt response.

Out of Hours
For urgent medical problems when the surgery is closed you can call NHS 111 on 111.

Extended Opening Hours

We are open on Monday evenings from 6.30 pm until 8.00 pm and Wednesday mornings from 7.00 am to 8.00 am.  Please note these appointments are for patients who are unable to attend during our normal opening hours.

Text Messaging

Missed appointments increase waiting times for all our patients.  To help improve our patient services, we will send you a FREE reminder via text before your appointment.  Should you no longer need your appointment early cancellation will enable us to provide care to another patient.  It couldn't be easier to register - simply provide your mobile phone number and a day or so before your next appointment you will receive a reminder detailing the date and time direct to your mobile phone.  Sign up now!  Never miss another appointment.

 

 

 

Home Visits

doctors_bagPlease phone 01752 842281 and choose OPTION 3 between 8:30am and 10am unless an emergency. Home visits are really only for the housebound and seriously ill. Seeing a patient at the surgery has the advantage of better examination arrangements and treatment facilities.

We are able to see a greater number of patients at the surgery in the time it takes to do a visit so it is a much more efficient use of time. If you cannot manage the trip under your own steam there is usually someone around with a car who can help you, a taxi is an alternative.

Please give as much detail of the problem to the practice nurse or receptionist who will take your call before passing the information on to the doctor. The doctor will then decide whether a visit is necessary and make the appropriate arrangements.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website