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Noticeboard

LATEST NEWS

FEAR OF FLYING - for more information click on the link -    FEAR OF FLYING 

Online Appointment booking now includes BLOOD TESTS and INR BLOOD TESTS.

Patient Participation Group AGM see details under Patient Participation Group link

SHIPPING MEDICALS

For further details please see our link below.  Click here for booking enquiry form.

NEW ONLINE LINK TO CANCEL APPOINTMENTS

Please click HERE to cancel your appointment.  

Requesting Sick Certificates

Please note you can request a fit note or sick certificate via a telephone request or using eConsult - you do not necessarily need to see the doctor.

Patient Check-In

Please use the Patient Check-In Screen in the waiting room to check in for your appointment.

New Service

New service for Minor Eye Problems - for more information click here.

Online Consultations

You are able to consult with the surgery online, avoiding telephone calls, delays in getting an appointment and receive a prompt response.  To access click on the link below for eConsult

Out of Hours
For urgent medical problems when the surgery is closed you can call NHS 111 on 111.

 

Extended Opening Hours

We are open on Monday evenings from 6.30 pm until 8.00 pm and Wednesday mornings from 7.00 am to 8.00 am.  Please note these appointments are for patients who are unable to attend during our normal opening hours.

Text Messaging

Missed appointments increase waiting times for all our patients.  To help improve our patient services, we will send you a FREE reminder via text before your appointment.  Should you no longer need your appointment early cancellation will enable us to provide care to another patient.  It couldn't be easier to register - simply provide your mobile phone number and a day or so before your next appointment you will receive a reminder detailing the date and time direct to your mobile phone.  Sign up now!  Never miss another appointment.

There are 5 Practice Nurses, 4 Health Care Assistants and 2 Phlebotomists who work at Saltash Health Centre

Practice Nurses: Lisa Taylor, RGN, Janine Hunt, RGN, Kirsty Crawley, RGN, Anita Kania RGN, Michelle Clapham RGN

Health Care Assistants: Sharon Nightingale HCA, Shirley Farrell HCA, Kareena Parkes HCA, Jane Ivins HCA

Phelobotomists Lesley Warrington and Helen Quigley

Here is a message from our Practice Nurses:

There is a wide range of medical problems that we are happy to see you about at the surgery by making an appointment. Some of the following are examples of the conditions that are within our training and competenece and we are happy to deal with: Vaccinations and Immunisations including overseas travel advice Removal of stitches Ear syringing (we suggest you soften the ear wax first by instilling olive oil drops for a few days) Cervical smears Repeat prescriptions for hormone replacement therapy Dressings including leg ulcer clinics  Some of our nurses are trained to run the minor illness clinics, seeing patients who may be experiencing chest infections, sore throats, rashes, acute conditions such as asthma, COPD and diabetes. All of the nurses are able to give advice about all aspects of family planning and are happy to see you for routine review of the oral contraceptive pill. We are also happy to give advice over the phone and if you ask the receptionist to speak to us, she will take a contact number so that we can ring you back when we are not seeing patients in the surgery.

There are some conditions that you may have felt more appropriate to see a GP about in the past. Some of the nurses have extended their expertise to deal with these problems and you may like to consider seeing the nurse about minor and/or acute illness. Some examples are listed below. “Thrush” Scabies Conjunctivitis (sticky eyes) Impetigo Sore throat Cystitis Earache Rashes. Please feel free to ask for an appointment with the nurse if you would like to. If you present with a problem that the nurse does not feel she can cope with she can always arrange for a Doctor to give further advice about it.

Our Health Care Assistants undertake phlebotomy, new patient and patient health checks, health promotion, dressings, blood pressure checks, spirometry, stop smoking advice, assisting at minor operations, chaperoning. Please feel free to make an appointment to see one of our Health Care Assistants.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website