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Noticeboard

NEWS RELEASE

August 2018

In July 298 patients failed to attend their appointments resulting in over 66 hours of wasted surgery time.  Please ring and cancel your appointment if you are not able to come to the surgery, so your appointment can be used by someone else.

July 2018

Patient Information Evening - if you were unable to attend, please click here for the presentation.

Be Clear on Cancer – for more details click here.

New Musculoskeletal Physiotherapy Clinic starting soon.

June 2018

PLEASE BE AWARE THERE ARE BUILDING WORKS CURRENTLY UNDERWAY AT THE HEALTH CENTRE.  WE APOLOGISE FOR ANY INCONVENIENCE.

Online Consultations

From Wednesday 13th June you will be able to consult with the surgery online, avoiding telephone calls, delays in getting an appointment and receive a prompt response.

Out of Hours
For urgent medical problems when the surgery is closed you can call NHS 111 on 111.

Extended Opening Hours

We are open on Monday evenings from 6.30 pm until 8.00 pm and Wednesday mornings from 7.00 am to 8.00 am.  Please note these appointments are for patients who are unable to attend during our normal opening hours.

Text Messaging

Missed appointments increase waiting times for all our patients.  To help improve our patient services, we will send you a FREE reminder via text before your appointment.  Should you no longer need your appointment early cancellation will enable us to provide care to another patient.  It couldn't be easier to register - simply provide your mobile phone number and a day or so before your next appointment you will receive a reminder detailing the date and time direct to your mobile phone.  Sign up now!  Never miss another appointment.

 

 

 

Mrs Lynn Chenery (f)
Practice Manager

Reception

Our receptionists are there to help you and anything you tell them will be in absolute confidence. They are able to book appointments for you and will do their best to arrange for you to see your own doctors or any other member of the team at a time that is convenient for you. They carry out many varied jobs within the practice. They are not medically qualified and so please do not expect them to be able to give medical advice, however they may need to ask you some questions in order to direct you to the most appropriate service and best address your needs. Please inform a receptionist if you change your phone number or address so we can update our records. This will make contacting you much easier, for example about a test result, if necessary or in an emergency. We do request that mobile phones are switched off in the surgery so that consultations are not disrupted or sick patients distressed.

 
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