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ENG1 Shipping Medicals

We have a Maritime and Coastguard Agency Approved Doctor qualified for ENG1 certificates - please check 'Clinics & Services' for more information.

Friends and Family Test

Have your say on the service we provide. Please complete our test by clicking on the 'Friend and Family Survey' link on the right hand side of this page

Your doctor

Is the doctor you regularly see different to the doctor you are actually registered with? If so, you can easily re-register with your usual doctor - just ask the Receptionist.

Test Results
Open for enquires Monday-Friday 10-12am & 2-5pm. In order to answer your queries more quickly we have a direct option number to obtain test results.

Out of Hours
For urgent medical problems when the surgery is closed you can call NHS 111 on 111.

Extended Opening Hours

We are open on Monday evenings from 6.30 pm until 8.00 pm and Wednesday mornings from 7.00 am to 8.00 am.  Please note these appointments are for patients who are unable to attend during our normal opening hours.

Text Messaging

Missed appointments increase waiting times for all our patients.  To help improve our patient services, we will send you a FREE reminder via text before your appointment.  Should you no longer need your appointment early cancellation will enable us to provide care to another patient.  It couldn't be easier to register - simply provide your mobile phone number and a day or so before your next appointment you will receive a reminder detailing the date and time direct to your mobile phone.  Sign up now!  Never miss another appointment.

 

Community Midwives

We work both within the community and Health centre working closely with the Primary Health Care Team: GP’s, Health Visitors, Practice Nursing Staff and Community Physiotherapists. We also work and liaise with hospital services, particularly Obstetric Consultants, and midwives working within hospital settings. We are able to refer women to hospital services for investigations/care if medically indicated for high risk pregnancies and births, or if the woman’s choice is to give birth to her baby within a hospital setting. At all times we endeavour to ensure the care and advice offered is based on up to date research based evidence. We work with a further five midwives (Green Team) to provide a 24 hour “on Call” Facility giving advice for urgent midwifery problems and concerns, and to undertake home births. Within East Cornwall a “Midwifery Advice” line is also available from 09.00-11.00 each weekday to answer any issues a women might have regarding pregnancy, birth, or issues during the post natal period. Services we provide are

• Preconceptual Advice

• Care and Support during the ante natal period

• Care and Support during the post natal period

• Care in labour for wishing to have their Baby at Home

• Parent Education

You will normally be referred to the midwifery Service by your General Practitioner but are welcome to make direct contact if you wish (via the Childrens Centre on 01752 847419). You will normally meet your “Named Midwife’ when you are approximately 8 weeks pregnant. At the first consultation which will last between 1-2 hours you will have the opportunity to discuss with your midwife any aspects or concerns you consider are relevant to your pregnancy— which might be medical, social or emotional—to enable you to become confident in your pregnancy, health and well- being. We will give you various literature related to pregnancy and discuss the care and appointments recommended for your specific pregnancy. You will be provided with contact telephone numbers to enable you to contact a midwife at any time if you have midwifery concerns or problems. (Medical concerns should be discussed with your doctor).

Antenatal Clinics are held at the Childrens Centre. Appointments are necessary and can be booked by calling on 01752 847419. We hope that you will enjoy your pregnancy and the early days with your baby and if you have any worries or concerns would encourage you to discuss them with your midwife.

Community Nurses

We aim to provide high quality nursing care to people in their own homes, who are unable to attend their GP’s surgery through illness or disability, not transport problems. “We aim to promote independence and healthy lifestyle”. What to expect: Our staff wear navy or green uniforms and a NHS blue logo with their name on. They will also say who they are when they first call. They have photographic identity badges that they will produce on request. All information is treated confidentially with the team. How do I get to see a District Nurse? You can be referred by: - Your GP - Social services - Other agencies We specialise in: - Wound care - Treating leg ulcers - Care after an operation - Helping people regain their full potential - Assessing for and providing equipment that will help you at home - Help to overcome people’s problems moving around the home. This includes providing necessary standard equipment when circumstances permit - Promoting and assessing continence in adults - Assessing and planning shared care with Social services to help people stay at home and keep their independence. - Care of those with a terminal illness - Care of the dying Team Work: District nurses work closely with other community health care staff. Together we form a Primary Health Care Team. This team includes: Your GP Social Services Macmillan and Marie Curie nurses Health Visitors Specialist Nurses, such as Tissue Viability Continence adviser Eldercare support nurse Diabetes support nurse Parkinson’s specialist nurse Voluntary agencies. Working together we ensure you get the maximum level of care and help available to you. Named Nurse: This nurse will have overall responsibility for you and is known as your named nurse. They will make sure that any other nurses helping with your care are fully informed. Patient held record: We like our patients to be closely involved in all aspects of their care and encourage them to keep their records at home. There is place in these records for other health care and Social Services staff to use. This helps us all to work together. If you are admitted to hospital, go to see your GP, or attend an out patient appointment please take your record with you. You must give permission before anyone else can see your record. How you can help us: Cancel appointments you cannot keep so someone else can be seen Tell us if you change address or GP Arrange return of any equipment once you have finished using it be telephoning 01208 251493/1502 Patients who receive continence pads may only alter their order through the district nurse. Please do not hoard pads. Return unused items to the health centre. Complains, concerns compliments and suggestions: We would like to know what you think about the service we provide. If you are unhappy with the standard of care, please tell us either by speaking to your health care worker or writing to Anita Cornelius Locality Manager Liskeard Community Hospital Clemo Road Liskeard PL14 3XA

Health Visitors

The Health Visitors work within a team offering care for the practice- Our team is available during office hours on 01752 679055.

You may wish to make an appointment or call in and see us whilst at the Health Centre. A large proportion of our work is supporting parents with the care of their babies and young children. Well baby clinics are run on Tuesdays between 10.00 am and 12.00 noon. You are free to attend for advice. The health visitor team is involved in visiting families before their children are born as well as working with the midwives providing parent craft sessions. We provide child health surveillance within the first 2 years of your child’s life through developmental checks. The team run a weekly ‘under-ones’ group for families and their new babies. We also liaise with local parent and toddler groups and pre-schools.

Attached Staff

Speech Therapist

We have a speech therapist at the Health Centre who helps particularly with problems of young children who have delayed speech. Referral to this team is via your GP or Health Visitor.

Psychiatric Nurse

We have close contacts with the psychiatric nursing team. In the first instance referral will be by your own doctor.

Chiropodist

A chiropodist also visits the Health Centre but attendance is only possible for those patients over 65 or those registered disabled or diabetic and who are referred by their GP.

Counsellors - www.outlooksw.co.uk

The Saltash Health Centre has a counsellor providing help for people with mental health problems. The types of problems that are dealt with include common difficulties such as:

• Stress

• Depression

• Anxiety, phobias and panic

• Trauma (e.g. following accidents, violent incidents, etc)

• Sleep problems

• Relationship problems

The therapist work in the Health Centre. More information about the services they provide can be found on www.outlooksw.co.uk. Referrals to this service can be made through the GP. Typical waiting lists are between 1 to 3 months. Behavioural Therapist A behavioral therapist attends the health centre to provide behavioral treatments/cognitive and relaxation therapy. Referral is via your doctor.

Substance Misuse Therapist

A specialist counsellor from Addaction attends the Health Centre once a week to provide counselling and education for people with alcohol and drug problems.

Stop Smoking Support

Sharon Nightingale runs a weekly clinic to support people who want to stop smoking, please speak to the Receptionists.

Physiotherapist

There is a physiotherapy department at the health centre. Services provided include the treatment of acute and chronic soft tissue lesions i.e. sports injuries, special mobilization and manipulation and acupuncture principally in the control of pain.

 
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