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LIVI is live! See below for more information.


FEAR OF FLYING - click on the link to download more information. - FEAR OF FLYING

Online Appointment booking now includes BLOOD TESTS and INR BLOOD TESTS.

Patient Participation Group AGM see details under 'Patient Group' link

Shipping Medicals

For further details please see our link below.  Click here for booking enquiry form.

New Online Link To Cancel Appointments

Please click HERE to cancel your appointment. 

Requesting Sick Certificates

Please note you can request a fit note or sick certificate via a telephone request or using eConsult - you do not necessarily need to see the doctor.

Patient Check-In

Please use the Patient Check-In Screen in the waiting room to check in for your appointment.

New Service

New service for Minor Eye Problems - for more information click here.

Online Consultations

You are able to consult with the surgery online, avoiding telephone calls, delays in getting an appointment and ensuring a prompt response.  To access click on the link below for eConsult.

Out of Hours

For urgent medical problems when the surgery is closed you can call NHS 111 for free on 111. They will signpost you to where you can get help from, or book you an out of hours appointment.

Extended Opening Hours

We are open on Monday evenings from 6.30 pm until 8.00 pm and Wednesday mornings from 7.00 am to 8.00 am.  Please note these appointments are for patients who are unable to attend during our normal opening hours.

Text Messaging

Missed appointments increase waiting times for all our patients. To help improve our patient services, we can send you a FREE text reminderbefore your appointment. Should you no longer need your appointment, early cancellation will enable us to provide care to another patient. It couldn't be easier to register - simply provide your mobile phone number, and a day or so before your next appointment you will receive a reminder detailing the date and time direct to your mobile phone. Sign up now and never miss another appointment!

Clinics & Services

Our practice uses a recall and reminder service to make sure we are looking after your health by promoting continuity of care. The system encourages you to be actively involved in decisions about your health. Information from your health records tell us which check-ups you are due and when you should visit your Doctor/Nurse. This will help to make sure that important health checks are not forgotten and are performed on time. The reminder system wil also mention tests required to help prevent/detect certains conditions such as Hypertension, Diabetes, Asthma, COPD, as well as treatments such as follow-up immunisations. In some cases you may also receive reminders in addition to those generated from our practice, e.g Cervical smears, breast screening services.

Diabetic Clinic

diabetesThe diabetic clinics are run by Sarah Porter and Janine Hunt, both Practice Nurses. The purpose of these clinics is to support, educate, monitor and review people with diabetes thus reducing possible long term complications. Clients are usually reviewed every 6 months unless they are experiencing problems when earlier review will be advised. At each session the nurse will: 

  1. Review your yearly blood test results : Kidney/Liver function Cholesterol results Thyroid test Blood count
  2. Review your 6 monthly blood test: HBA1c
  3. Ensure you are registered with a state registered podiatrist.
  4. Review your annual retinal screening report (diabetic eye check).
  5. Monitor your blood pressure.
  6. Record your weight.
  7. Discuss your smoking, alcohol and exercise routine.
  8. Advise you about diet and refer you to a dietician if necessary.
  9. Provide continuing education and up to date information on your condition.
  10. Liase with your doctor about possible and appropriate medication.

At Saltash Health Centre we continually strive to maintain our high standards of care. We follow the national guidelines set by the National Service Framework, NSF, and Diabetes UK. We routinely audit our practice to ensure these standards are met. 

asthma_inhalerAsthma Clinic

The nurses are all trained to see patients who suffer from asthma on a regular basis. The idea of the appointment is to check inhaler technique, take peak flow readings when the patient is well, assess control of the asthma, discuss possible triggers and give help and information to the patient and their family.

It is an opportunity to change treatments and inhaler devices as appropriate. It is hoped that the more the patient and their family understands asthma the better their control, and the fewer acute episodes they will experience. The frequency of clinic appointments varies depending on how the patient feels and their degree of control but we hope you feel free to make an appointment to see an asthma nurse at any time between regular checks.

Lipid Clinic

chdThe lipid clinic is run by one of our Practice Nurses. You will be invited to attend the lipid clinic if you have any history of heart disease, stroke or circulation problems. Lipids is the term used for the different fats in your blood and it has been shown that the control of these can reduce your risk of further circulation problems occurring. You will be asked to have blood tests 7-10 days prior to the lipid clinic appointment.

The results of your blood tests will be discussed with you when you attend your appointment. The appointment will also involve: Height and weight check, blood pressure, lifestyle advise i.e. smoking, alcohol, diet and exercise, urine check and a medication review. If all is well you will be offered yearly appointments otherwise you will be seen more frequently until any problems are dealt with.

bp_checkHypertension Clinics

These are being run by our Nursing Team to ensure that people with high blood pressure are given the best treatment in the most convenient way.

COPD/Chest Clinic

This is run by Lisa Taylor, Practice Nurse

Confidential Advice for Teenagers

Young people may come and discuss any worries they have regarding alcohol, smoking, drugs, contraception (including ‘morning after’ pills), pregnancy tests, or anything else, in confidence, with our Practice Nurse. They may phone and ask to speak to the Nurse Practitioner or just drop in and ask the Receptionist to make an appointment. (The Nurse Practitioner may be able to see them right away).

pregnant_stomachFamily Planning

The practice offers a full family planning service. If you wish to take the “pill” any of the doctors or nurses in the practice will be happy to prescribe this for you if there are no medical contra-indications. For other methods of contraception such as coils and caps please make an appointment via the practice nurse to discuss these.

Child Health

We hold regular Children's Support Meetings as it is our aim to pick up issues early and support children and parents.  These meetings are attended by the GPs and other members of the Primary Care Team, eg Practice Nurses, Health Visitors, School Nurse and Midwives.


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