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When to use online GP triage

  • Symptoms that are persistent, worsening, or unusual
  • Concerns about a long‑term condition or medication
  • Issues that have not improved with appropriate self‑care
  • Conditions where you believe a clinical examination or GP decision is necessary
  • For admin or routine care requests such as sick notes, repeat prescriptions, reviews, screenings and vaccinations

For mild, short‑lived symptoms or first-time occurrences, please consider:

  • Self‑care and monitoring for a few days
  • Pharmacist advice
  • NHS 111 online for guidance
  • Dentist for any dental or gum concerns

If your symptoms worsen or do not improve as expected, please contact us or use NHS 111.

Other services that are available:

Contact us here

Page published: 11 February 2026
Last updated: 11 February 2026